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Know before you go

Information to know before joining us for your adventure

Prior to your arrival

  • We encourage booking online where possible as this entitles you to a discount for bookings in advance (excluding Sunrise and After Dark Zipline) This includes pre-paying and selecting the date and timeslot of your visit.
  • Our valued Annual Pass members can pre-book their  Treetop Walk tickets here
  • Before leaving home, please check our Facebook page or website for the latest information.
  • Please be ready to make on-site payments using a ‘contactless’ bank card. We do not accept cash at any of our attractions.

On arrival

  • To redeem your ticket, come to our wonderful admissions team and we will be able to help out from there. 
  • We encourage Zipline guests to aim to arrive at least 15 minutes prior to their tour to complete paperwork.
  • Want a copy of our digital map before your arrival? Click here to download.

Book Online To Guarantee Spot

  • Discount is applied to bookings made at least 1 day in advance
  • 1.5km walk through the treetops, 20-30 metres above ground
  • Experience nature with a newfound perspective in the Illawarra Rainforest
  • Suitable for all ages and fitness levels

Book Online To Guarantee Spot

  • Discount is applied to bookings made at least 1 day in advance
  • 3 flights, 2 suspension bridges, 4 cloud stations and Treetop Walk included
  • Tours have limited capacity - book online to secure your spot today
  • Suitable for ages 4+ and the perfect "my first zip" experience

Guarantee Entry

  • Book this if you have a previously booked ticket, a ticket from a third party or you are a Merlin Annual Passholder
  • Book a date and time to guarantee entry
  • Spaces are limited

Have any questions for us?

Please reach out to us on 4885 1078 or email us at Feel free to message us on our Facebook or Instagram page also as we are always happy to help answer any questions.