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Our Facilities

Cafe 106

Cafe 106, aptly named after the number of steps you’ll need to climb to ascend Knights Tower, offers gourmet seasonal menus with both indoor and outdoor seating. Sit and relax with a Devonshire tea, devour a hot filling meal or just grab a quick snack and a warming coffee or refreshing cold drink. 

Gift Shop

Our souvenir shop has a range of gifts from small souvenirs, books and clothing, to educational aids, local wildlife plush toys and the new Zipline goodie bag! This shop has something for everyone! So stop by and bag a gift for someone special or a keepsake to remember your visit to the Fly! 

Kids Corner

Located between the retail store and Cafe 106, our Kids Corner is a dedicated area for your children to sit, colour or write on our chalkboard! There's also a lounge seating area for parents to sit back and relax.  

Accessibility Services & Information

Mobility

There are 6 designated accessible parking space available for your use. Please be aware that availability may be restricted in peak times.

 

Zipline Tours

Our Zipline Tour accessibility vary on a case to case basis. To find out further information or for any questions, please call us on 4885 1078 or email us at info@illawarrafly.com for us to best accommodate your booking.

Treetop Walk

Our Treetop Walk is wheelchair accessible excluding Knights Tower. There is an decline and incline to travel to and from the Treetop Walk structure itself from the Visitor Centre. We do have a courtesy cart available however this does not have a wheelchair lift.

Carer Tickets

Carers are able to pre-book a ticket by using the link HERE The carer must provide a valid companion card. In the Booking Type option select "Other" then list Companion Card or Carer in the section below.

 

Sensory

If you would prefer your visit to be less crowded and loud, we recommend you visit during the week (outside of school holidays), early in the morning or late in the afternoon. This still allows you plenty of time to enjoy the full benefits the attraction has to offer.

 

Toilets

There is an accessible bathroom with a change table and toilet available on site.

Seating

Bench seating (without back or armrests) is available throughout the Treetop walk Experience.

 

Have any questions?

We endeavour to meet the needs of all of our guests that visit us. For those with mobility issues, we provide a courtesy cart to and from the Treetop Walk entrance however, we recommend to call or email before your visit to ensure we accommodate you in the best way possible. Please call us on (02) 4885 1078 or email info@illawarrafly.com.

Car Park

The onsite car park is located adjacent to the Visitors Centre and is only a short leisurely walk to the main Treetop Walk. With parking for over 200 vehicles, parking is also available for up to ten coaches and caravans. All car parking at Illawarra Fly is free of charge.

Coaches and Caravans

There is ample onsite parking for caravans, RV’s, coaches and cars.

Please be advised COACHES and CARAVANS are permitted along Jamberoo Mtn Rd from Robertson to Knights Hill Rd. However, access from Jamberoo to Knights Hill Road is not permitted for vehicles over 11 metres.

Please contact us for clarification if required 02 4885 1078.

Visitor Centre Information

Our Visitor Centre doubles as a Visitor Information Centre with plenty of information available on the Illawarra Fly Treetop Walk experience and other things to see and do in the region. Just ask our friendly staff, they’re only too happy to help!

Environmentally Friendly

Our Visitors Centre, comprising the aforementioned facilities, is environmentally friendly. All water used in the facility is collected from the roof of the visitor centre. All waste is removed from site and recycled where possible.

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